If your special colour JUUL device is blinking blue 5 times, contact the JUUL Care Team.
What Does It Mean When My Juul Flashes Blue?
Why won’t my Juul hit?
According to the manufacturer, one of the most common reasons a Juul won’t hit is that it needs to be charged. If your Juul won’t hit try charging the device by putting it on the magnetic charger for an hour for a full charge before trying other troubleshooting fixes.
If your Juul is fully charged but still won’t hit, then it’s time to try a few other approaches. If the device isn’t producing any vapor try to clean the contacts where the pod fits into the Juul. We have more info on cleaning your Juul below.
The company also advises that users try and eliminate any small air bubbles that might be in the pod. To do this, remove the Juul pod then tap it on a table with the mouthpiece pointing up to remove the bubbles. If that still doesn’t work, users should try a different pod. If you believe your Juul won’t hit because of a faulty pod, we have more info on getting a refund below.
Are Juuls safe?
The Centers for Disease Control and Prevention advise that e-cigarettes, like Juuls, are not safe for kids, teens, young adults, pregnant women and adults who don’t already use tobacco products. “If you’ve never smoked or used other tobacco products or e-cigarettes, don’t start,” says the CDC website.
Is there nicotine in Juul pods?
Juuls, like most e-cigarettes have nicotine in them. Nicotine is addictive and studies show it can harm the young and still developing brain in adolescence. The Juul pods from Juul all have nicotine in them, ” At this time all our JUULpods include nicotine,” according to the Juul website. The concentration of the nicotine is about 5% nicotine by weight.
A study in the Journal of Pediatrics showed that four in 10 teens who said they were smoking non-nicotine products had chemical traces of it in their urine, indicating that they didn’t know what they were smoking.
Can smoking e-cigarettes help people quit smoking cigarettes?
Due to the fact that e-cigarettes are so new, there is very little research in whether they can help people stop smoking tobacco. The devices are not approved by the FDA as an aid to quit smoking, said the CDC.
How to clean your Juul:
Cleaning a Juul doesn’t involve much and it’s pretty quick and painless, but a cleaning can go a long way for keeping it working properly and charging correctly. Users will need a cotton swab and some rubbing alcohol. The user should squeeze any extra liquid off of the q-tip before using it to clean off the metal contacts.
Why is my Juul leaking and how to fix it, or get a refund?
If a pod is leaking the first thing users should try is puffing on their Juul more gently as to not force any of the liquid out. Don’t bite or squeeze the pods at all. The Juul website has a whole troubleshooting page specifically for helping users deal with leaky pods. How to fix it depends partially on when the leak occurred so users first need to select whether it happened in the package, in the device or during use.
- If users are experiencing their Juul pod leaking while it’s in the device, take a small puff then remove the pod and set the Juul and pod aside to dry. Users should also be sure to clean the contacts in the pod, as described above.
- If it happens while the device is in use the company advises taking a gentle puff and then tapping it on a tissue before wiping it off and putting the pod back into the Juul.
- If the pods are leaking in their package before even being added to the Juul the user should just wipe them off. If the leaking is significant, the user should contact Juul and file a replacement request. Users should keep the pod though.
What do the colors on the Juul mean? How Do You Turn a Juul Off?
Turning a Juul on and off might be puzzling for first-time users because there are no buttons on the device. Users simply need to use it, or “draw” on it, to get it working. Otherwise, it defaults to an “off” position.
The colored lights on the device indicate battery level and pull strength while a user draws on the device. Tapping on the device shows either a green, yellow or red light indicating battery with green being high, yellow being medium and red being low.